The commit and deploy function inside Service Manager guarantees a 'Review Based Development' that only allows users with special permissions to check in and deploy codes. This feature enables you to modify, commit, and deploy code changes inside Service Manager. Supports DevOps for applications tailoring, which is based on native Git integration. Select this check box to disable wildcards, phrase queries, field restrictions and boolean operations.

These elements include asterisks (*), question mark (?), colon (:), double quotation marks ('), brackets, boolean, and proximity operators such as AND, NOT, OR, EOR, XOR, NEAR, DNEAR, WNEAR, BEFORE, and AFTER. If you select this check box, Smart Search interprets special elements as normal characters instead of a query syntax. If you select this check box, Smart Search automatically adds quotations to the search criteria. IT agents can search against these files through Smart Search.

The files are then sent to Connector Framework Server (CFS), which processes the information and indexes it into an IDOL Server. This release provides an Oracle Connector to automatically aggregate Knowledge Management documents from an Oracle database server. Additionally, this toolkit can help you achieve better results by modifying certain IDOL configuration parameters from the Smart Ticket configuration UI. This toolkit includes a data distribution analysis tool that can provide reports on your data distribution, and a visualization tool that can generate a confusion matrix based on a set of sample test data. This release provides a Smart Ticket tuning toolkit to assist in tuning your Smart Ticket configuration and improving the Smart Ticket classification accuracy. Release notes > What's new in previous versions What's new in previous versions Component

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